Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We want you to be completely satisfied with your purchase. If you wish to return your purchase, you may do so within 7 days of receiving it.
Returns will not be accepted for fit.
Refunds will be issued upon reception and inspection of the item
Returned items can be fully refunded or exchanged for store credit against future purchases. Returned items must be undamaged, unaltered, unworn, and must include original packaging.
Please note that pre-owned items cannot be returned.
TheStylerush.com cannot accept returns or exchanges on these items.
Prior to returning something you must notify us within 48 hours of receiving an item and obtain a Return Authorization number by emailing us at info@thestylerush.com.
Please include your original receipt in the returned parcel.
Returned items that are not accompanied by an official Return Authorization number may not be accepted.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with every part included.
Preowned items are exempt from being returned. We also do not accept products that are intimate.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@thestylerush.com.
Layaway
our layaway program is an agreement in which the seller reserves an item for a consumer until the consumer completes all the payments necessary to pay for that item. Deposits are non refundable due to buyers's cancelation of the purchase.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thestylerush.com.
Shipping
To return your product, you should contact us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up .